Retext

Fathom vs Otter.ai: Complete Comparison

Compare Fathom and Otter.ai side-by-side to find the best AI note taker for your needs.

TL;DR

Fathom is best for people who want free, unlimited meeting recordings, while Otter.ai is better for teams that want every call transcribed automatically.

Neither quite right? Consider Retext for bot-free notes transcribed on your Mac that turn into snippets.

Quick Comparison

Fathom

AI notetaker for Zoom, Google Meet and Teams with a free plan of unlimited recordings, and bot-free capture on Mac

Pricing:

Premium $20/user/month or $16 billed annually; Team $19 or $15 (2 users minimum); Business $34 or $25; Enterprise by quote

Free tier: Unlimited recordings and transcriptions with instant AI summaries; some features have limited use

Runs on: Mac, Windows and iPhone

Best for:

  • • People who want free, unlimited meeting recordings
  • • Sales teams that log calls in a CRM
  • • Teams that share call clips and summaries

Otter.ai

AI meeting assistant whose notetaker joins Zoom, Teams and Google Meet calls to transcribe, summarize and share notes

Pricing:

Pro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote

Free tier: 300 minutes a month, 30 minutes per conversation, 3 file imports, your 25 most recent conversations

Runs on: Mac, Windows, iPhone, Android and Web

Best for:

  • • Teams that want every call transcribed automatically
  • • Sales teams that sync call notes to a CRM
  • • Speaker-labeled transcripts you can export

Feature Comparison

FeatureFathomOtter.ai
Transcripts & Summaries
Bot-Free Recording
Both Sides of a Call
Calendar & Auto-Start
Speaker Labels
CRM & App Integrations
Privacy & Local Storage
Snippet ExpansionNot availableNot available
Cross-Platform

Pricing Comparison

ProductPricing ModelPriceFree Tier
FathomFreemiumPremium $20/user/month or $16 billed annually; Team $19 or $15 (2 users minimum); Business $34 or $25; Enterprise by quote
Unlimited recordings and transcriptions with instant AI summaries; some features have limited use
Otter.aiFreemiumPro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote
300 minutes a month, 30 minutes per conversation, 3 file imports, your 25 most recent conversations

Pros and Cons

Fathom

Strengths

  • Free plan with unlimited recordings and transcripts
  • Bot-free capture on Mac, or a bot if you prefer
  • Calendar sync and auto-record for Zoom, Meet and Teams
  • Salesforce and HubSpot sync, plus Slack, Zapier and an API
  • Shares summaries with attendees automatically

Weaknesses

  • Bot-free capture is a beta and Mac only
  • Notes are processed in the cloud
  • CRM field sync needs the Business plan
  • Doesn't transcribe uploaded recordings

Otter.ai

Strengths

  • Notetaker joins Zoom, Teams and Meet calls on its own from your calendar
  • Strong speaker identification that learns voices
  • Salesforce, HubSpot and Zapier on paid plans
  • Exports to txt, pdf, docx and srt on paid plans
  • Apps for Mac, Windows, iPhone, Android and the web

Weaknesses

  • Captures calls with a bot that other people see
  • Trains its AI on de-identified recordings and transcripts
  • Free plan caps conversations at 30 minutes
  • Free plan only keeps your 25 most recent conversations

When to Choose Each

Choose Fathom if you:

  • •Need people who want free, unlimited meeting recordings
  • •Need sales teams that log calls in a CRM
  • •Need teams that share call clips and summaries

Choose Otter.ai if you:

  • •Need teams that want every call transcribed automatically
  • •Need sales teams that sync call notes to a CRM
  • •Need speaker-labeled transcripts you can export

Consider Retext Instead

If neither Fathom nor Otter.ai is quite right, Retext might be what you're looking for.

  • ✓No bot - Click Record Note; nobody else sees a recorder join
  • ✓On your Mac - Transcript, summary and action items, all on-device
  • ✓Notes become snippets - Save a summary or a to-do list as a ;trigger
  • ✓Transcript only - The audio is deleted once the text is ready

How It Works in Retext

Frequently Asked Questions

Which is better, Fathom or Otter.ai?

Fathom is the better pick for people who want free, unlimited meeting recordings and sales teams that log calls in a CRM. Otter.ai is the better pick for teams that want every call transcribed automatically and sales teams that sync call notes to a CRM.

How much do Fathom and Otter.ai cost?

Fathom: Premium $20/user/month or $16 billed annually; Team $19 or $15 (2 users minimum); Business $34 or $25; Enterprise by quote. Otter.ai: Pro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote.

Is Fathom free?

Yes. Fathom's free option: unlimited recordings and transcriptions with instant AI summaries; some features have limited use. Paid: Premium $20/user/month or $16 billed annually; Team $19 or $15 (2 users minimum); Business $34 or $25; Enterprise by quote.

Is Otter.ai free?

Yes. Otter.ai's free option: 300 minutes a month, 30 minutes per conversation, 3 file imports, your 25 most recent conversations. Paid: Pro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote.

What do Fathom and Otter.ai run on?

Fathom runs on Mac, Windows and iPhone. Otter.ai runs on Mac, Windows, iPhone, Android and Web.

Is there an alternative to both Fathom and Otter.ai?

Retext, if you want bot-free notes that stay on your devices and become snippets. Native Mac app that records a note, transcribes it on your Mac, writes a summary and action items, and turns the useful parts into snippets. No bot joins your call.

Ready to try Retext?

Download Retext, turn on Notes in Settings, and click Record Note. Your transcript and summary are written on your Mac.

Related Comparisons

Sources

Fathom, checked October 28, 2026: Fathom pricing · Fathom: compatible devices · Fathom quick start

Otter.ai, checked October 28, 2026: Otter pricing · Otter privacy policy · Otter: connect your calendar · Otter: speaker identification

Prices and features change. Check each vendor's site before you buy.