Retext

Granola vs Otter.ai: Complete Comparison

Compare Granola and Otter.ai side-by-side to find the best AI note taker for your needs.

TL;DR

Granola is best for people in back-to-back calls who want notes from both sides, while Otter.ai is better for teams that want every call transcribed automatically.

Neither quite right? Consider Retext for bot-free notes transcribed on your Mac that turn into snippets.

Quick Comparison

Granola

AI notepad for meetings that listens to your computer's audio, with no bot, and turns your rough notes into full meeting notes

Pricing:

Business $14/user/month; Enterprise $35/user/month

Free tier: Basic plan with 30 days of meeting history, Slack integration and shared folders

Runs on: Mac, Windows, iPhone, Android and Apple Watch

Best for:

  • • People in back-to-back calls who want notes from both sides
  • • Teams that share meeting notes and push them to a CRM
  • • Notes that start from your calendar

Otter.ai

AI meeting assistant whose notetaker joins Zoom, Teams and Google Meet calls to transcribe, summarize and share notes

Pricing:

Pro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote

Free tier: 300 minutes a month, 30 minutes per conversation, 3 file imports, your 25 most recent conversations

Runs on: Mac, Windows, iPhone, Android and Web

Best for:

  • • Teams that want every call transcribed automatically
  • • Sales teams that sync call notes to a CRM
  • • Speaker-labeled transcripts you can export

Feature Comparison

FeatureGranolaOtter.ai
Transcripts & Summaries
Bot-Free Recording
Both Sides of a Call
Calendar & Auto-Start
Speaker Labels
CRM & App Integrations
Privacy & Local Storage
Snippet ExpansionNot availableNot available
Cross-Platform

Pricing Comparison

ProductPricing ModelPriceFree Tier
GranolaFreemiumBusiness $14/user/month; Enterprise $35/user/month
Basic plan with 30 days of meeting history, Slack integration and shared folders
Otter.aiFreemiumPro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote
300 minutes a month, 30 minutes per conversation, 3 file imports, your 25 most recent conversations

Pros and Cons

Granola

Strengths

  • No bot joins the call; it listens to your computer's audio
  • Captures both sides of a call, not just your microphone
  • Calendar sync with Google and Outlook, and briefs before external meetings
  • Turns your own rough notes into full notes with templates
  • Slack, Notion, HubSpot, Attio, Zapier and MCP integrations

Weaknesses

  • Transcription and summaries run in the cloud
  • Trains on anonymized data unless you opt out
  • Free plan shows 30 days of meeting history
  • CRM integrations need the Business or Enterprise plan

Otter.ai

Strengths

  • Notetaker joins Zoom, Teams and Meet calls on its own from your calendar
  • Strong speaker identification that learns voices
  • Salesforce, HubSpot and Zapier on paid plans
  • Exports to txt, pdf, docx and srt on paid plans
  • Apps for Mac, Windows, iPhone, Android and the web

Weaknesses

  • Captures calls with a bot that other people see
  • Trains its AI on de-identified recordings and transcripts
  • Free plan caps conversations at 30 minutes
  • Free plan only keeps your 25 most recent conversations

When to Choose Each

Choose Granola if you:

  • •Need people in back-to-back calls who want notes from both sides
  • •Need teams that share meeting notes and push them to a CRM
  • •Need notes that start from your calendar

Choose Otter.ai if you:

  • •Need teams that want every call transcribed automatically
  • •Need sales teams that sync call notes to a CRM
  • •Need speaker-labeled transcripts you can export

Consider Retext Instead

If neither Granola nor Otter.ai is quite right, Retext might be what you're looking for.

  • ✓No bot - Click Record Note; nobody else sees a recorder join
  • ✓On your Mac - Transcript, summary and action items, all on-device
  • ✓Notes become snippets - Save a summary or a to-do list as a ;trigger
  • ✓Transcript only - The audio is deleted once the text is ready

How It Works in Retext

Frequently Asked Questions

Which is better, Granola or Otter.ai?

Granola is the better pick for people in back-to-back calls who want notes from both sides and teams that share meeting notes and push them to a CRM. Otter.ai is the better pick for teams that want every call transcribed automatically and sales teams that sync call notes to a CRM.

How much do Granola and Otter.ai cost?

Granola: Business $14/user/month; Enterprise $35/user/month. Otter.ai: Pro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote.

Is Granola free?

Yes. Granola's free option: basic plan with 30 days of meeting history, Slack integration and shared folders. Paid: Business $14/user/month; Enterprise $35/user/month.

Is Otter.ai free?

Yes. Otter.ai's free option: 300 minutes a month, 30 minutes per conversation, 3 file imports, your 25 most recent conversations. Paid: Pro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote.

What do Granola and Otter.ai run on?

Granola runs on Mac, Windows, iPhone, Android and Apple Watch. Otter.ai runs on Mac, Windows, iPhone, Android and Web.

Is there an alternative to both Granola and Otter.ai?

Retext, if you want bot-free notes that stay on your devices and become snippets. Native Mac app that records a note, transcribes it on your Mac, writes a summary and action items, and turns the useful parts into snippets. No bot joins your call.

Ready to try Retext?

Download Retext, turn on Notes in Settings, and click Record Note. Your transcript and summary are written on your Mac.

Related Comparisons

Sources

Granola, checked October 28, 2026: Granola pricing · Granola security · Granola: exporting notes · Granola: syncing your calendars

Otter.ai, checked October 28, 2026: Otter pricing · Otter privacy policy · Otter: connect your calendar · Otter: speaker identification

Prices and features change. Check each vendor's site before you buy.