Compare Otter.ai and Fireflies.ai side-by-side to find the best AI note taker for your needs.
Otter.ai is best for teams that want every call transcribed automatically, while Fireflies.ai is better for teams that want every call recorded and searchable.
Neither quite right? Consider Retext for bot-free notes transcribed on your Mac that turn into snippets.
AI meeting assistant whose notetaker joins Zoom, Teams and Google Meet calls to transcribe, summarize and share notes
Pricing:
Pro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote
Free tier: 300 minutes a month, 30 minutes per conversation, 3 file imports, your 25 most recent conversations
Runs on: Mac, Windows, iPhone, Android and Web
Best for:
AI notetaker that joins your calls as a bot, or records bot-free from its desktop app, then transcribes, summarizes and syncs notes to your tools
Pricing:
Free, Pro, Business and Enterprise plans per seat; prices aren't shown on their pricing page
Free tier: Free plan with fewer transcription credits than Pro; limits aren't shown on their pricing page
Runs on: Mac, Windows, iPhone, Android and Web
Best for:
| Feature | Otter.ai | Fireflies.ai |
|---|---|---|
| Transcripts & Summaries | ||
| Bot-Free Recording | ||
| Both Sides of a Call | ||
| Calendar & Auto-Start | ||
| Speaker Labels | ||
| CRM & App Integrations | ||
| Privacy & Local Storage | ||
| Snippet Expansion | Not available | Not available |
| Cross-Platform |
| Product | Pricing Model | Price | Free Tier |
|---|---|---|---|
| Otter.ai | Freemium | Pro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote | 300 minutes a month, 30 minutes per conversation, 3 file imports, your 25 most recent conversations |
| Fireflies.ai | Freemium | Free, Pro, Business and Enterprise plans per seat; prices aren't shown on their pricing page | Free plan with fewer transcription credits than Pro; limits aren't shown on their pricing page |
If neither Otter.ai nor Fireflies.ai is quite right, Retext might be what you're looking for.
Otter.ai is the better pick for teams that want every call transcribed automatically and sales teams that sync call notes to a CRM. Fireflies.ai is the better pick for teams that want every call recorded and searchable and sales and support teams that sync calls to a CRM.
Otter.ai: Pro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote. Fireflies.ai: Free, Pro, Business and Enterprise plans per seat; prices aren't shown on their pricing page.
Yes. Otter.ai's free option: 300 minutes a month, 30 minutes per conversation, 3 file imports, your 25 most recent conversations. Paid: Pro $16.99/user/month or $8.33 billed annually; Business $30/user/month (shown discounted to $24 on 2026-10-28) or $19.99 billed annually; Enterprise by quote.
Yes. Fireflies.ai's free option: free plan with fewer transcription credits than Pro; limits aren't shown on their pricing page. Paid: Free, Pro, Business and Enterprise plans per seat; prices aren't shown on their pricing page.
Otter.ai runs on Mac, Windows, iPhone, Android and Web. Fireflies.ai runs on Mac, Windows, iPhone, Android and Web.
Retext, if you want bot-free notes that stay on your devices and become snippets. Native Mac app that records a note, transcribes it on your Mac, writes a summary and action items, and turns the useful parts into snippets. No bot joins your call.
Download Retext, turn on Notes in Settings, and click Record Note. Your transcript and summary are written on your Mac.
Sources
Otter.ai, checked October 28, 2026: Otter pricing · Otter privacy policy · Otter: connect your calendar · Otter: speaker identification
Fireflies.ai, checked October 28, 2026: Fireflies pricing · Fireflies pricing explained · Fireflies: record without a bot
Prices and features change. Check each vendor's site before you buy.